Service Optimization, Asset Management and Guest Engagement
SP Square Automates and tracks the entire guest request cycle, ensuring guest satisfaction. Tracking and trending reports identify trends and response to guest needs. Staff are notified via text or email for guest request and speedy resolution.
Complete schedule of maintenance tasks to improve productivity and communication.
Guest Engagement – Text Messaging SP Square’s “Jeanie” Welcomes your guests via text. Continuous communication with guests prior, during and after stay
Facilites Management Easy to program and use. Highly customizable functions.
An organized comprehensive maintenance program for your company and property. Maximize the return on investment by effectively managing assets.
Provide Guests with a safe and secure environment. Inspect the property for condition, cleanliness and service.
Full suite of reporting to proactively spot trends and improve guest satisfaction.
Easy access to hotel information from the Corporate level
Meaningful reports based on over 50 years of industry experience and user feedback
Training for SP Square is always included at no additional cost, training is free. Always!
Weekly interactive webinars
Custom training for groups of hotels or individual hotel
SP Square is designed to require a minimal amount of training for first time users
Ease of use increases hotel performance
Guest Request, Work Order, Equipment Setup and all other screens look alike for easy navigation
Two layer deep navigation provides easy completion of all tasks
Hotel, Equipment, Preventive Maintenance setup procedures easy enough to be performed by a beginning level user
SP Square IT team performs a complete Hotel Setup fast and at no additional cost
Unlimited number of users per hotel
Unlimited storage of data (warranties, equipment manuals…) and photos
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